Policies
If your product arrives damaged or defective, contact us within 7 days of delivery. We will arrange a replacement or full refund, including return shipping at our cost.
If we ship the wrong item, contact us within 7 days. We will arrange a free pickup and dispatch the correct product.
Due to the nature of research peptides, we cannot accept returns of opened or reconstituted products.
Approved refunds are processed back to the original payment method within 5–10 business days, depending on your bank.
Email support@eg.reprime.shop or message +20 100 444 3373 on WhatsApp.